“Deep inside all of us, we know there is someone we were meant to be. And we can feel when we’re becoming that person.”

Elisabeth Kubler Ross

About Us

Penny Shapland-Chew is a coach, consultant and facilitator, working with individuals and teams.

Originally a professional librarian, Penny was a founder member of The Reading Agency (a national development agency for public libraries) and led the organisational development and HR functions for 10 years before retraining as a coach in 2009 (International Coaching Federation Professional Certified Coach). She has served as a board director of the UK International Coaching Federation, with responsibility for professional standards. She is the author of Generative Change Management: Creating Positive Organisations and Flourishing People, ISBN:978-87-403-1567-7.

She is based in St Albans and London.

Penny works with people who want to think deeply about their purpose and their work, as she has about her own. She has been throughmany transitions and has assimilated the light and the darkness from her experiences. She is optimistic and positive, whilst acknowledging that some life and leadership situations are lonely and challenging.

Penny is calm, reflective and considered. Penny continues her own personal and professional development through regular coaching and supervision.

As Ben Okri put it, ‘It is not what you have experienced that makes you greater, but what you have faced, what you have transcended, what you have unlearned.’

What’s the next step?

Penny runs her private practice in St Albans and London and is also available for telephone and Skype work. Get in touch to arrange a preliminary phone call.

Penny’s coaching was empowering: it built my confidence. She has a reassuring presence and manner which meant she could challenge me.